One or more of the above factors may play into social interactions in the recruitment arena. Any of the above experiences may shape the social and professional composition of a recruiter, an employer and even a candidate. The irony of social media that although we are more and more technologically advanced with more people are able to reach out to each other over geographical, economic and socio-cultural differences; people have also lost some basic social etiquette and behaviours that are crucial to maintaining a healthy professional network that is required to succeed in the recruitment business. Technology makes it so easy to avoid face-to-face communication.
Although many people are able to break out of these cultural and social bad habits, a lot of us never learn to cope in a constructive manner. As a result many folks pick-up and keep the wrong patterns of social interaction which then become hard-wired into their personality. Understanding these dynamics underlying dysfunctional communication skills is crucial because your core personality and personal beliefs directly influence your professional life.
However, although some of these social traits are innate, there are things that recruiters can do in order to improve their social skills. Such learning experiences can activate their social skill and give them a chance to practice these skills and leverage their networking opportunities and succeed professionally. The behavioural component of your personality is very critical to your professional success and understanding what makes people behave a certain way in a social setting – whether virtually or offline is the ultimate key to ’filling a need’ that we talked about in the previous chapter. In any recruitment situation, if you are simultaneously and accurately filling a specific need for both employer and candidate then you are doing something right!
In the next section, we will look at the differences between appropriate and harmful social interaction practices and how they affect professional interactions – with the use of real-world case-studies.